Frequently asked questions.

Neither, in the usual sense. We act as your outsourced sourcing and supply department in China. You purchase the finished supply solution from us, while we manage sourcing, negotiation, production coordination, quality control and delivery — working directly with manufacturers.

You may not need to switch anything to begin. Send us a current requirement and, if you wish, your existing conditions. We review price, quality, terms, inspection and logistics, and tell you honestly where — and whether — we can improve your overall purchasing solution.

No, and we won't claim to. Instead we make every reasonable effort to build a better overall purchasing solution — through price, quality, terms, quality control or logistics — and we're candid when we can't improve on what you already have.

We source across a broad range of manufacturing categories based on your technical and commercial requirements — hardware, industrial components, construction materials, equipment parts, consumer and retail goods, packaging and private-label products among them. Each request is assessed individually.

We control specifications and organise inspections at the stages that matter — pre-production, during production and pre-shipment — with acceptance criteria agreed in advance. Independent third-party inspection can be arranged when a project requires it.

Your requirements, drawings and commercial figures are treated as confidential. We are happy to work under a non-disclosure agreement and to handle personal data in line with European (GDPR) expectations.

Our standard terms: 20% deposit, with the balance payable once production is ready, before shipment. For established long-term partners, deferred payment terms — up to arrival at the destination port — can be agreed over time. We work on EXW terms for any order size, and FOB from container-level volumes.

We accept orders of any size on EXW terms; FOB terms apply from container-level quantities. Share your requirement and we'll confirm feasibility and the best commercial setup.

We review it, clarify any open parameters and prepare a clear commercial proposal with pricing, terms, lead times and next steps. There is no obligation at the enquiry stage.

Our commercial focus is Europe — with particular momentum in Central and Eastern Europe — building on 12+ years of supply experience across EAEU and Middle East markets. That said, we are open to buyers from other regions as well: if you are outside Europe, send us your requirement and we will be glad to respond.