Frequently asked questions.

Neither, in the usual sense. We act as your outsourced sourcing and supply department in China. You purchase the finished supply solution from us, while we manage sourcing, negotiation, production coordination, quality control and delivery — working directly with manufacturers.

You may not need to switch anything to begin. Send us a current requirement and, if you wish, your existing conditions. We review price, quality, terms, inspection and logistics, and tell you honestly where — and whether — we can improve your overall purchasing solution.

No, and we won't claim to. Instead we make every reasonable effort to build a better overall purchasing solution — through price, quality, terms, quality control or logistics — and we're candid when we can't improve on what you already have.

We source across a broad range of manufacturing categories based on your technical and commercial requirements — hardware, industrial components, construction materials, equipment parts, consumer and retail goods, packaging and private-label products among them. Each request is assessed individually.

We control specifications and organise inspections at the stages that matter — pre-production, during production and pre-shipment — with acceptance criteria agreed in advance. Independent third-party inspection can be arranged when a project requires it.

Your requirements, drawings and commercial figures are treated as confidential. We are happy to work under a non-disclosure agreement and to handle personal data in line with European (GDPR) expectations.

Terms depend on the product, order size and project. They are agreed transparently in the commercial proposal before you commit. (Specific standard terms to be confirmed with the company.)

It depends on the product and the manufacturers involved. We focus on serious B2B procurement rather than one-off or very small consumer purchases. Share your requirement and we'll advise on feasibility.

We review it, clarify any open parameters and prepare a clear commercial proposal with pricing, terms, lead times and next steps. There is no obligation at the enquiry stage.

Our focus is European business. Specific target countries and any regional specialisations to be confirmed with the company.